Frequently Asked Questions (FAQs)

1. How do I get access to the rewards?

2. What if I need more information about the rewards?

3. If I have any questions about my Insurance policy, who can I contact?

 

1. How do I get access to the rewards?

You will receive a letter or email following the purchase of your policy. Please follow the instructions on the letter or email to gain access, ensuring you enter the FULL web address provided.

2. What if I need more information about the rewards?

If you have a question that isn’t listed about the reward, please call MLP Rewards on 01565 831 814. The helpline is open Monday to Friday 9am to 5.30pm.

3. If I have any questions about my Halifax Home Insurance policy, who can I contact?

If you have any questions about your policy, please contact Halifax Home Customer Services 0345 604 6531 (Monday to Friday 8am - 6pm and Saturday 9am - 1pm).