Thank you for choosing Halifax Home Insurance.

This website is for eligible customers to claim their Halifax Home Insurance reward.

You will receive a letter or email providing full details of how to access your reward choices. Please ensure you use the FULL web address as shown on your letter or email, or call MLP Rewards Customer Services for further information.

About your reward

If you have any questions about the rewards offered on this website please contact MLP Rewards.

MLP Rewards Customer Services

01565 831 814

Lines are open Monday to Friday 9am-5:30pm.

The customer helpline is externally managed by MLP Rewards on behalf of the Halifax.

This website is hosted and managed by MLP Rewards.

About your policy

To discuss your Halifax Home Insurance policy contact Halifax Home Customer Services.

Halifax Home Customer Services

0345 604 6531

Lines are open Monday to Friday 8am-6pm and Saturday 9am-1pm.

Or write to us

Halifax General Insurance Services Ltd.
Home Customer Services,
PO Box 788
1 Lovell Park Road,

Tips and advice

Whether you’re looking for information on types of cover, extra cover or need help understanding insurance jargon, we’ve got everything you need. Click here for further information.

Customer testimonials

"Halifax home insurance has basically saved my life" - Viv from Newton

"Each and every one of you have been exceptional. I would like to personally thank you for your professionalism during my claim" - Heluwen from Kidwelly

"I will make sure I stay with Halifax because of the service." - Joanne from Alnwick

"Thank you very much for your prompt and efficient action throughout the claims process. Your expetise and attention to detail has been invaluable in guiding me through matters with the contractor. I'd like to formally register a compliment since I am well aware that people are keen to complain about poor service but do not always highlight great service when they see it" - David Treen From Powys

"I am writing to say how very satisfied I am with the end result, and how happy I was with the efficiency and helpfulness of the members of your workforce involved. " - Anonymous from Bexleyheath